Delivery

• Pallet deliveries are made to a kerbside location
• The driver will not enter your premises. The delivery driver will only unload the pallet via tail lift, they are not permitted to move the delivery into the property so 2 physically capable people must be onsite to take the delivery.
• A Kerbside Delivery can be on a specified day, but we are not able to specify the time. AM/PM deliveries are possible, but at an additional cost – please call us for a quote on +44 (0)1386 425 923.
• We must be informed prior to the delivery if there are any restricted access for Articulated Lorries, as we can request a smaller van. If we are not informed in advance, the courier will not be able to deliver and you (the customer) will be liable for additional delivery charges.
• We can only deliver pallets to:
  • Ground level locations
  • On solid surfaces that facilitate pump truck operation
  • On flat ground or gentle inclines
• Kerbside Pallet Delivery charges:
  • Single pallet – £62.50+VAT to UK mainland England or Wales (includes Ladder Barrel, Combo Chair & F3 Reformer)
  • Double pallet – £125+VAT to UK mainland England or Wales (includes all other large equipment)

Our 2-Man delivery options will provide you with the delivery of your product and full installation service. No additional help is required.

• Orders containing Reformers and Cadillacs are charged at £127.20+VAT for the first 60 miles and £2.38+VAT per mile thereafter from WR11 1AD to UK mainland England or Wales addresses
  • Note: this mileage charge is one-way only
• Any 2-Man deliveries to London address there is an additional surcharge of £15+VAT, or if within the Congestion Zone £30+VAT
• 2-Man delivery is only available on a quote basis, please call us for a quote on +44 (0)1386 425 923

Our 1-Man delivery option will provide you with the delivery of your product and installation service. Please note: a physically capable person will be required to help lift equipment into position on the installation and delivery day.

• Orders containing Reformers and Cadillacs are charged at £90+VAT for the first 60 miles and £1.58+VAT per mile thereafter from WR11 1AD to UK Mainland England or Wales addresses.
  • Note: this mileage charge is one-way only.
• Any 1-Man deliveries to a London address an additional surcharge of £15+VAT will apply, or if within the Congestion Zone £30+VAT
• 1-Man delivery is only available on a quote basis, please call us for a quote on +44 (0)1386 425 923

For any International deliveries and other destination addresses, please call us for a quote on +44 (0)1386 425 923.

• Standard (3-5 working days) – £3 inc. VAT
  • OR, if order over £15 inc. VAT – FREE
• Next Day (next working day) – £5.50 inc. VAT
  • OR, if order over £15 inc. VAT – £2.50 inc. VAT

• Standard (3-5 working days) – £3 inc. VAT (£2.50 ex. VAT)
  • OR,  if order over £25 inc. VAT (£20.83 ex. VAT) – FREE
• Next Day (next working day) – £5.50 inc. VAT (£4.58 ex. VAT)
  • OR, if order over £25 inc. VAT (£20.83 ex. VAT) – £2.50 inc. VAT (£2.08 ex. VAT)

• Standard (3-5 working days) – £5.95 ex. VAT
  • OR, if order over £100 excl. VAT –  FREE
• Next Day (next working day) – £8.45 ex. VAT
  • OR, if order over £100 excl. VAT – £2.50 ex. VAT

• Postcodes which are determined as Northern Ireland, Highlands & Islands by our courier:
  • Guernsey & Jersey (ALL GE/JY postcodes)
    • Please note Jersey customers – as of 1st July, 2023 customers will have to pay GST (5% of the total value) at the point of import on any orders over £60
  • Northern Ireland (all BT postcodes)
  • Scottish Highlands (FK17 – 22, IV1 – 39, K1-3, KW5-14, PA21-33,PA35-40,PH15-26,PH30-42)
  • Scottish Islands (HS1-9, IV40-51,IV55-56,KA27, KA28, KW15-17,PA20,PA34,PA41-48,PA60-78,PH42-44,ZE1-3)
  • Isle of Man (all IM postcodes)
  • Scilly Isles (TR21-25)
• Standard (3-5 working days, but please allow an extra 4-5 days for UK Highlands & Islands) – £6.99 inc. VAT per box (max. box dimensions: 100cm x 60cm x 70cm & max. weight: 32kg)